Financial Times Reviews

Didn't notify me that my subscription was renewing back in 2020, so I've been paying for a year without even realizing it.... Immediately canceled when I found out, but the money I paid last year is obviously gone. Since I didn't even know I was subscribed, I obviously didn't read the paper and literally just wasted around 1300 hkd (a bit less than 200 bucks)... thanks for nothing FT! P.s. I think it's required by law that companies inform customers of their subscriptions BEFORE it's time to renew, which FT failed to do last year... so there's that......

A left wing partisan rag pretending to be centrist paper. They regularly kill the comments sections so they prevent critique of their garbage pieces that comes across as marketing for left wing candidates. Also, the pricing, for what you get, is outrageous.

I quite like the paper, especially the Weekend FT, but let down by totally unreliable distribution and slow, haughty, dismissive customer service. Cancelled subscription as a result - FT is no longer irreplaceable as a source of business news and I’ll look forward to a guaranteed home delivery of better products from now on.

AVOID!!!
Puts spyware on your device without letting you read anything. This is even after selecting No to all cookies and saving.
They are a scam putting lots of click bait on Google then not even letting you read one word of the article that caught your eye.
On my device they put shortcuts to themselves so now a complete resetting and clearing of unwanted cookies is required.

The FT did a good job initially by reporting that the Royal Charter professional body the Institute and Faculty of Actuaries (IFoA) were ruled by a British Court to have breached the Equality Act race discrimination in giving British actuaries only 2 exam opportunities a year compared to 4 for Indian nationals. Sadly however the FT didn't follow up with more stories about IFoA.

It's become a bastion of left wing tripe. It can be subtle but it's woven into many articles.
Comment sections are now closed in the name of racial harmony on certain articles. We'll get woke go broke. I'm out

I signed up for the International edition, mainly because the paywall stopped me reading any articles at all. My mistake.
The subscription is expensive for individuals and there seem to be more and more Premium articles that require an extra, more expensive subscription. Today, I received the email notification of the European Digest and out of five articles, three are Premium.
This isn't what I was led to expect, I won't be renewing.

They are fully bias and anti bitcoin. They discrimated against “citi” and said it is embarrassing. Even tho everyone else believes it is perfect.

The FT provides excellent customer service. Both Amber and Shirley have been very conscientious when resolving my customer service issue. They check in with me every week to check I got my paper, which I think is excellent. Thank you Amber and Shirley.

+ Still essential daily reading. Reviewers complaining of ideological bias protest too much.
- Avoid subscribing as an individual. That turned out to be an expensive process accompanied by unpleasant surprises. Hopefully it's improved since 2020.

I follow the FT online (free) and I'm constantly amazed at their anti Brexit, almost pro Labour stance. A lot of their articles have strong political narratives and, to me, they don't seem at all bothered about telling the news straight. I won't be reading the FT in future, even if it is free. Reuters is far more balanced.

FT customer service is amazing. Their emails are so professional and I can tell their staff are really well trained. The paper seems to provide a lot of value, and the company seems to be really generous with everything they do/provide (e.g. the supplements).